Keaze is committed to protecting your privacy and this Privacy Policy sets out our practices in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR). Please take the time to review this Privacy Policy carefully, as it tells you how your personal information will be treated by us. By using Keaze your personal data will be processed in accordance with this Privacy Policy.

Keaze wants to offer you the easiest journey to finding a home to buy or rent. Consequently, additional functions, features, products or services are incorporated into the Keaze site to improve your experience.

What information do we collect?

Keaze users are required to provide their name, email, mobile number and living and working circumstances so we can create and administer your account. This information is stored privately in your Keaze profile. You can update this information at any time in your profile dashboard.

How your data will be used

Affordable housing has local eligibility criteria - the requirement is to live or work in the borough - which requires applicants to have a local connection to the borough a property is located in. We, therefore, use the information you provide to identify properties you may be eligible for. By using the services available through Keaze, you can opt-in to share personal information with housing providers for the following purposes:

Email marketing

You will only receive emails relating to your preferences, which can be controlled in your user dashboard at any time.

Cookies

We may store some information (commonly known as a "cookie") on your computer when you visit Keaze. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services may not work correctly, or at all, if you set your browser not to accept cookies.

Performance

Our Google Analytics tag collects statistical information about how you use the site so that we can improve the site. If you would like to opt-out of Google Analytics, please visit: http://tools.google.com/dlpage/gaoptout.

Third-party cookies

Third-party cookies allow third parties to identify what you find popular, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. Our Facebook pixel tag collects information about your visit to Keaze and will serve you relevant adverts on Facebook or Instagram.

Non-personal information

We may automatically collect non-personal information about you, such as the type of internet browsers you use, or the site from which you linked to the Keaze. You cannot be identified from this information, and it is only used to assist us in providing an effective online service. We will not share any personal data about you without your explicit consent. We will not disclose any personal information without your permission, unless we are legally entitled or obliged to do so (for example, if required to do so by Court order, or in order to prevent fraud or any other crime).

Any questions regarding our Privacy Policy or your data should be directed to the Keaze Data Protection Officer at:

Radiant House,
36-38 Mortimer St,
Fitzrovia,
London,
W1W 7RG.